We know you have questions...so just ask!
We may not have every possible question answered below but we have a lot of them! To be honest though, we'd rather speak to you in person or over the phone than trying to answer all of your questions on a single page.
So, if you'd rather not read through all of this, just GIVE US A CALL!
01. Why should I choose Edge Sight & Sound?
02. I have never hired a DJ before. I'm not sure what to do or ask. Can you help me?
03. I am planning a wedding; do you have any information that could make picking a DJ entertainer easier?
04. How much emphasis should I put into selecting a DJ company?
05. How early should we reserve your services?
06. How do I reserve your services?
07. Can we meet in person when hiring you or just considering hiring you?
08. Do we have to meet in person for me to hire you?
09. Will I be assigned an entertainer?
10. How many hours do you spend working on my special event?
11. How involved are you in helping us select our music?
12. What if you don't have what I want to hear?
13. If I leave the choice of music up to you, can you satisfy my guests?
14. I want someone to just play music - no talk. Will you do this?
15. Do you have any references?
16. Can I watch you work as a DJ at a reception, party or other similar event?
17. How would you define your entertainment style?
18. What kinds of music do you have in your collection?
19. How do you dress for an event?
20. What are the terms of payment if I book your services?
21. What methods of payment do you accept?
22. Do I need to sign an agreement?
23. What happens prior to my event?
24. What happens on the day of my event?
25. What kind of equipment do you use?
26. Why do other companies have so many more "special offers" and discounts than you do?
27. How much should a DJ entertainment service cost?
28. If someone or some company charges more, are they better than you?
29. What do you require at the event site/venue?
30. Do you provide projectors and/or screens for AV presentations?
31. Why can't I just automatically book you through an online system?
32. What is your payment/cancellation policy?
33. Do you have a privacy policy?
Q Why should I choose Edge Sight & Sound?
A We make the experience enjoyable for you, our client. Our small staff keeps our service professional and personal, allowing us to share our knowledge with you throughout the planning stages. We are experienced entertainers and will treat you and your guests with first class personal service before, during and even after your event. We years of experience and really enjoy performing at events. When it comes down to it, if the DJ loves what they are doing, everyone benefits from the fun & passion they bring with them to each event. The result is a memorable success for both you and your guests.
Q I have never hired a DJ before. I'm not sure what to do or ask. Can you help me?
A Yes! For help on what to consider when booking a DJ, click here.
Q I am planning a wedding; do you have any information that could make picking a DJ entertainer easier?
A Yes! For some information on selecting a Wedding DJ, click here.
Q How much emphasis should I put into selecting a DJ company?
A The music entertainment is the most important component of any event. The DJ entertainer is essentially the event coordinator at your event and each decision they make will directly affect the atmosphere of your event. Therefore, it is crucial that you select an entertainer that has both the talent and skill necessary to conduct a successful party. Shopping for the cheapest entertainment service will directly affect all of the other services you spent time and money to hire. If the entertainment or DJ is inadequate and/or inexperienced with regards to their personality, appearance, equipment, music selection, lighting, etc., your guests perception of the event and all other services involved will greatly suffer. Do your homework and get references and feedback from past events.
Q How far in advance should we book your services?
A Most clients book our services a year in advance. However, if you need a DJ this weekend we will do what we can to help!
Q How do I reserve your services?
A First, visit our contact page and fill out our online form to get process started. You can call also call our local or toll free number or send us and email. After receiving your request and confirming availability, we will ask you for the specifics of your event and create your event contract. Once you have reviewed the agreement and send a 20% deposit you are all set! We can continue to adjust the details of your event as necessary to accommodate any changes you may make to the event schedule.
Q Can we meet in person when hiring you or just considering hiring you?
A Yes. Your choice in a service provider is one of the most important decisions you can make for an event. We want you to be completely confident in our ability to help make your event a memorable success. We pride ourselves on keeping the service we provide both professional and personal and are more than happy to meet with you and discuss the details of your event.
Q Do we have to meet in person in order to book your services?
A No. Many of our clients book our services after having seen us perform at another event or based on a referral from a friend. We have all of the tools necessary to help you plan your event right down to the minute without ever having to physically meet.
Q Will I be assigned an entertainer?
A Yes! Unlike many other providers, we are not in the business of staffing dozens of DJ's and surprising you with one on the day of your event. With only 3 of us, we maintain the highest quality of service so you will know exactly which one of us will be serving you. Perhaps you have heard that one of us (Kenneth, Lane, or Mikey) did a great job at your friend's event.that's great! Go ahead and let us know who you would prefer! We've had much success at our events by keeping our group small and maintaining the personal interaction with our clients.
Q How many hours do you spend working on my special event?
A Although it may appear you are just paying for the hours that we are playing music at your event, we typically invest 12 to 30 hours in your special event. Our full-service includes any necessary consultations, music purchasing & editing, event preparation, set-up and tear-down and other business related activities that ultimately result in the overall success of your special occasion.
Q How involved are you in helping us select our music?
A We are more than willing to provide you with suggestions based on your preferences. In fact, our booking forms have several areas that help us better understand your taste in music. Our musical expertise enables us to work with your requests and complement them with our own selections to create a mood that is perfect for your event.
Q What if you don't have what I want to hear?
A With our extensive music library it is VERY unlikely that we would not have what you want to hear. We stand proudly behind this guarantee. In fact, in the event that you have special requests not in our music library but that are available for purchase through one of our providers, we will purchase the first 10 for free! All we ask is that you give us at least 2 weeks advance notice of any special requests.
Q If I leave the choice of music up to you, can you satisfy my guests?
A Of course! This is what we do. Our talent combined with the experience we have had with all ages and all types of events has given each of us the necessary know-how to play exactly the music that everyone will enjoy.
Q I want someone to just play music - no talk. Will you do this?
A Yes. There are just some events where it is not tasteful to have a DJ on the mic. We recognize this and will, both at your request and with our judgment, only make announcements at the most appropriate times.
Q Do you any references?
A We certainly do. From online service reviews to personal thank you letters, we have a number of clients that are willing to share their experience with our services. Please just send us a note regarding the type of event you are planning and we will provide a list of relevant contacts.
Q Can I watch you work as a DJ at a reception, party or other similar event?
A Only at events where the public is invited. It would be improper to have uninvited strangers (observers) at private affairs. Our clients expect our undivided attention and respect for them, their events and their privacy. We will provide you with the same consideration.
Q How would you define your entertainment style?
A We are absolutely a trendsetting music and lighting design service. Although we provide a unique service that will entertain you and your guests for ours, at no time should you ever feel that we are over-aggressive on the microphone or distracting your guests from enjoying the music. We believe there is a tasteful balance that we as disc jockeys must provide to ensure your event is both enjoyable and engaging for you and your guests.
Q What kinds of music do you have in your collection?
A We have an extensive of music, videos and karaoke from all genres including Top 40, Jazz, Rock, Country, Hip-Hop, R&B, Classical, Latin, Big Band Swing, Motown, and Oldies just to name a few. We update our collection EVERY WEEK with professional music services such as PromoOnly to ensure we have the latest hits at your event. Furthermore, we work closely with our clients in selecting the music for their event and can virtually guarantee to accommodate your every song request!
Q What do you wear to an event?
A We always dress to impress and ensure we fit in with the style of your event. Our typical dress for formal occasions such as weddings is at least a vest and tie while more formal wear such as a tuxedo is reserved for more formal receptions. Events such as private parties and live sound support are typically more casual dress.
Q What are the terms of payment if I book your services?
A All we require is a 20% deposit payable within two weeks of when you receive a contact and invoice for your event. The remaining balance for your is due one week prior to your event. We accept cash, personal checks, certified checks, money orders, and all major credit cards.
Q What methods of payment do you accept?
A We accept a variety of payment methods including cash, checks, money orders and bank and credit cards. All bank and credit card payments are accepted exclusively through PayPal to keep your information private and secure.
Q Do I need to sign an agreement?
A Yes. For the benefit of both parties, we do require and event agreement be signed. We encourage you to read your service agreement completely, before signing it and to let us know if you have any questions. If you require something specific, make sure to let us know to include it on the agreement. A mutual understanding of the terms of the agreement will help us to provide the best service possible and avoid any disappointment on the day of your event.
Q What happens prior to my event?
A Prior to your event date, we will contact you (one to two weeks before your event date), to review the complete details of your event, your event paperwork, music requests, and anything else regarding the venue, setup/breakdown, announcements, or special requests. This open communication ensures that there will be no last minute surprises or unknowns that could adversely affect the success of your event.
Q What happens on the day of my event?
A We will arrive between 1 to 2 hours prior to the scheduled start time on the contract agreement. This will provide enough time for us to bring the equipment into the performance area, setup and test the equipment (sound and lighting). If require that equipment be set-up more than two hours prior to the start time, please let us know (additional charges may apply). Once the sound check is complete, we begin playing your requested music. Our experience also allows us to "read the crowd" and play the appropriate music as well as make announcements throughout the event. We play a variety of music that is appropriate for each changing moment of the event.
Q What kind of equipment do you use?
A This is an important question as inadequate equipment can result in poor sound and lackluster lighting. For this reason. All of our equipment is PROFESSIONAL grade and NOT home/consumer grade. Our equipment sound and lighting equipment include brands such as Peavey, JBL, Mackie, Martin, Crown, among others. Additionally, our systems include an extensive digital music library using our high quality computer systems that allow for rapid requests and on the fly changes to the music selection. Each sound system includes a professional wireless microphone for mobility around the room when making important announcements such as a toast at a wedding reception. Our lighting equipment includes all of the most popular effects such as disco balls, fog machines, flashing par cans, chasers, strobes, multi-colored moving lights as well as intelligent lighting for those events that require the most impressive of effects. Just let us know your desired atmosphere and we will create it for you!
Q Why do other companies have so many more "special offers" and discounts than you do?
A When you book EDGE Sight & Sound you are booking one of only 3 DJs. Some DJ services offering discounts and specials are trying to drum up business for all the DJs working for them. If you take a discount from one of these services, you're practically guaranteed that your DJ won't be the owner or their top DJ. They are simply quoting the highest rate for the top DJ within the company then giving "special offers" to find more business for their less experienced DJs. That is simply their business model and there is nothing wrong with that. However, when you book EDGE Sight & Sound, you know exactly who you are getting.
Q How much should a DJ entertainment service cost?
A From research on the Midwest market, a professional mobile disc jockey entertainment service will range from $500.00 to $3,000.00. Price rates vary due to the popularity of your event date, the total amount of hours you choose to hire the company, the companies or individual overall experience (talent), customer service, professionalism, package/services you choose, creativity, and any additional charges (i.e. Travel, additional equipment (sound & lights), karaoke equipment, rentals (dance floors, tables, chairs, etc.), props, prizes (give-a-ways) dancers, Video Dance parties, video projectors & screens, additional staff, enhanced services, etc.).
Q If someone or some company charges more, are they better than you?
A Not necessarily. Depends on the DJ, type of event, personnel and equipment required for event.
Q What do you require at the event site/venue?
A For most events we require two individual 120-volt, 15-amp circuits though more or less may be needed for your specific event. We will detail this for you when booking an event.
Q Do you provide projectors and/or screens for AV presentations?
A Yes, we offer this upgrade for all events. In fact, we are a full-service audio/video rental equipment provider and can meet most any of your event needs from sound and lighting to video. Check out our Live Sound & Rentals as well as Video Screen pages under the Services page for more information or just give us a call!
Q Why can't I just automatically book you through an online system?
A No two events are the same. We pride ourselves on accommodating the specific needs of each of our clients and that would be virtually impossible through an automated booking system.
Q What is your payment/cancellation policy?
A We require a 20% non-refundable deposit at the time of booking.
Q Do you have a privacy policy?
A Yes. See our Privacy policy
Remember - Anyone can play music. We entertain.
